EdgeSCRIPT

Turn Conversations into Intelligence — Securely, On-Prem.

EdgeSCRIPT - From Voice to Text, Instantly and Intelligently.

EdgeSCRIPT is on-premises AI powered processing service that converts audio and video files into accurate, time-stamped text. It supports multiple languages, accents and audio formats. It integrates seamlessly with enterprise applications through APIs and making it ideal for workflows in customer support, compliance, content creation and research.

GAGR Growth

0 %

Time Saved

0 %

Retrieval Speed

0 %

Accuracy

0 %+

Data Control

0 %

Productivity Boost

0 x

40%

Cost Reduction

1000+

Hours saved

80%

Bandwidth Savings

Tailored Solutions to

Exceed Expectations.

Software Development

Crafting custom solutions for platforms, integrating SDL for seamless development & support.

IT Infrastructure
Services

We provide value with industry insights and system integration for transformative change.

Cyber Security
Services

We offer expertise, threat detection, and response for proactive cybersecurity defense.

Discover how Script and AI can transform your business.

Stop Losing Hours to Call Replays

Most teams spend valuable time replaying recorded calls just to extract insights. Listening takes 1.5× longer than the call itself — turning 10 hours of conversation into nearly 15 hours of review. With AI transcription, teams skip to what matters — cutting listening time by up to 70% and reclaiming hours every week.

Accelerate Decisions & Training

Supervisors no longer need to sit through full recordings to assess performance or compliance. Transcripts make it easy to search, highlight, and coach faster — improving quality reviews by 2× while saving an average of 8–10 hours per month per analyst.

Scalable Efficiency Across the Organization

Whether you analyze 1,000 or 100,000 calls a month, the time saved compounds fast. Enterprises adopting AI transcription save hundreds of analyst hours annually, enabling quicker reporting, faster customer insights, and measurable ROI from day one.

At Hadero Ai, EdgeScript offers Docker-based service that can be deployed on both Linux and Windows. Thirdparty APIs will run within the customer’s environment to interact with EdgeScript service, which manages workflows and returns the processed data once a job is completed. Its takes audio or video file as an input and generate Text and Diarization after processing through the below mentioned models. After processing the file will be deleted from on-prem server EdgeScript server.

Compliance & Audit Readiness

Written records ensure transparency, accountability, and adherence to regulatory requirements.

Benefits:
1. Provides traceability of key conversations
2. Helps resolve disputes with factual references
3. Strengthens GDPR and HIPAA compliance

On-Premises Privacy & Control

With local AI processing, companies maintain full data sovereignty without relying on cloud platforms..

Benefits:
1. 100% data residency compliance
2. Prevents third-party data exposure
3. Aligns with internal IT and legal policies

AI-Driven Analytics Integration

Structured transcripts can feed directly into AI tools for deeper analysis and automation.

Benefits:
1. Automates 80% of manual classification tasks
2. Enables real-time sentiment and trend detection
3. Delivers actionable insights via dashboards

Customer Experience Insights

Analyzing transcripts reveals customer sentiments and recurring issues, leading to service and product improvements.

Benefits:
1. Boosts satisfaction scores by 15–20%
2. Identifies recurring customer pain points
3. Enables proactive service enhancements

Discover how Script and AI can transform your business.

Monitor your quota, track processing times and manage workflows in real time.

Simple REST APIs make it easy to embed EdgeSCRIPT into existing workflows, including integration with industry leading call recording solutions e.g.OmniPCX RECORD from Alcatel-Lucent Enterprise.

All processing happens within your own servers, ensuring complete data control and zero cloud dependency.

Built on fine-tuned models like Whisper Large V3 Turbo, Silero VAD and Pyannote 3.1 for high-quality transcription and speaker  separation.

Handles diverse accents and file types: wav, avi, mp3, mp4, OPUS, GSM and more.

Our Unique Service Propositions

Our Edge

In 21 years in business, We have gained in-depth knowledge of various Industries and Sectors, including their security and regulatory.

Our Philosophy

We're more than suppliers; we're committed partners at Hadero, ensuring your success is our priority.

Our Belief

At Hadero, we innovate with purpose, integrity, collaboration and social responsibility, all while prioritizing environmental sustainability.

Free

Integrate your systems in just a few steps.

Includes

$0/mo

Business

Ready to put things in motion

Includes

$10/mo

Enterprise

Have unique requirements, talk to us

Includes

For 100k mins/mo or more

Ready to Transform Your Business?

Get in touch with us today and discover how EdgeDoc i.e. Documents, their automation and AI can streamline your operations, save you time, and increase your bottom line. Let’s build smarter solutions for your business!

EdgeDOC

EdgeSENSE

Ready to Transform Your Business?

Ready to Transform Your Business?

Ready to Transform Your Business?

Turn Conversations into Intelligence — Securely, On-Prem.

EdgeSCRIPT - From Voice to Text, Instantly and Intelligently.

40%

Cost Reduction

1000+

Hours saved

80%

Bandwidth Savings

Tailored Solutions to

Exceed Expectations.

Discover how Script and AI can transform your business.

Stop Losing Hours to Call Replays

Accelerate Decisions & Training

Scalable Efficiency Across the Organization

Compliance & Audit Readiness

Written records ensure transparency, accountability, and adherence to regulatory requirements. Benefits: 1. Provides traceability of key conversations 2. Helps resolve disputes with factual references 3. Strengthens GDPR and HIPAA compliance

On-Premises Privacy & Control

With local AI processing, companies maintain full data sovereignty without relying on cloud platforms.. Benefits: 1. 100% data residency compliance 2. Prevents third-party data exposure 3. Aligns with internal IT and legal policies

AI-Driven Analytics Integration

Structured transcripts can feed directly into AI tools for deeper analysis and automation. Benefits: 1. Automates 80% of manual classification tasks 2. Enables real-time sentiment and trend detection 3. Delivers actionable insights via dashboards

Customer Experience Insights

Analyzing transcripts reveals customer sentiments and recurring issues, leading to service and product improvements. Benefits: 1. Boosts satisfaction scores by 15–20% 2. Identifies recurring customer pain points 3. Enables proactive service enhancements

Discover how Script and AI can transform your business.

Our Unique Service Propositions

Our Edge

Our Philosophy

Our Belief

Free

Includes

$0/mo

Business

Includes

$10/mo

Enterprise

Includes

For 100k mins/mo or more

Ready to Transform Your Business?

Get in touch with us today and discover how EdgeDoc i.e. Documents, their automation and AI can streamline your operations, save you time, and increase your bottom line. Let’s build smarter solutions for your business!

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Written records ensure transparency, accountability, and adherence to regulatory requirements.

Benefits:
1. Provides traceability of key conversations
2. Helps resolve disputes with factual references
3. Strengthens GDPR and HIPAA compliance

With local AI processing, companies maintain full data sovereignty without relying on cloud platforms..

Benefits:
1. 100% data residency compliance
2. Prevents third-party data exposure
3. Aligns with internal IT and legal policies

Structured transcripts can feed directly into AI tools for deeper analysis and automation.

Benefits:
1. Automates 80% of manual classification tasks
2. Enables real-time sentiment and trend detection
3. Delivers actionable insights via dashboards

Analyzing transcripts reveals customer sentiments and recurring issues, leading to service and product improvements.

Benefits:
1. Boosts satisfaction scores by 15–20%
2. Identifies recurring customer pain points
3. Enables proactive service enhancements